What is a company’s culture really about? For Anna Ho, CHRO of Vena Group, it is the one overarching thing that connects all the important aspects of the organisation: values and purpose, business performance and results, strategy and advancement, people and heart. Culture is the glue that unites everyone, and shaping it so that it can shape the organisation is HR’s life work. In this episode, Anna joins host Cheshta Dora, Head of Research & Community at People Matters, to converse about how culture can be created and supported. Key Takeaways HR’s work is about building a sense of belonging and engagement, using culture to unite people with a shared purpose and propel everyone forward together in the same direction. An organisation’s core purpose draws people who believe in it, and the interactions those people have around that purpose is the foundation of culture. Building culture involves empowering people to recognise and be recognised, to celebrate others and in turn be celebrated for what they’ve achieved. Culture is not a one time achievement: it lives and constantly evolves, and what matters at any point in time is the next step. When HR leaders play a role in shaping the business agenda, they have a platform to connect purpose with results, results with strategy, and strategy with heart. Respect, empathy, and inclusion are the key elements that allow people to build an organisation together. With the support of the executive team, HR is no longer fighting for a seat at the table but actively helping to shape the agenda.